Regional Presales Engineer, Samsung, Singapore

Job title: Regional Presales Engineer

Company: Samsung

Job description: Position Summary

Solutions architect role responsible for providing consultative technical advice and integral support to secure / ensure the seamless implementation of large scale/complex enterprise projects in Southeast Asia & Oceania region.

Role and Responsibilities

  • To support Samsung subsidiaries in understanding off and creating opportunities with Samsung Software Solution Product and other B2B Solution Product in Southeast Asia & Oceania.
  • Consultative pre-sales technical support for the development and implementation of complex solutions focused on driving Samsung’s suite of enterprise offerings.
  • Create detailed design and implementation specifications for complex products/applications/solutions and provide consultation to prospective users
  • Provide detailed specification comparisons against competitors and enable internal sales team on Points of Concept (POC)
  • Use in-depth industry and product knowledge to provide technical expertise to sales teams and end customers via sales presentations and product demonstrations
  • Assist sales teams in the potential applications of enterprise offerings to meet customer needs.
  • Preparation of detailed product specification for the development and implementation of customer products/applications/solutions
  • Assist sales teams and partners with on-site troubleshooting and technical assistance during project implementation phase
  • Conduct periodical training sessions for customers and partners
  • Create regular (pre-sales) reporting using existing Samsung tools

Skills and Qualifications

  • Degree/Diploma in computer science, engineering or equivalent
  • At least 5 years of work experience in pre-sales and technical support for IT products and services with preferably strong technical knowledge and hands on experience
  • Personnel who can provide solution consulting based on experience and understanding of software development
  • Proven technology knowledge of IT concepts, understanding of Samsung products, basic solutions and technical requirements
  • A background in thin client or network solution (CISCO, HP, etc.) would be preferred
  • RMS (Remote Management System) for Cloud solution
  • CMS (Contents Management System), PMS (Property management System) software solution knowledge for Hospitality industry.
  • Software Solution and System Integration experience.
  • Good network in Digital Signage and/or thin client industry
  • Team player, ability to collaborate effectively in an international, multi-cultural environment
  • Able to work and deliver in a fast paced environment
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Expected salary:

Location: Singapore

Job date: Wed, 09 Jun 2021 04:48:38 GMT

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